Frequently Asked Questions
Why use Surf Socks?
Surf Socks make it easy and fast to put on your wetsuit. They can be used on both arms and legs to help slide your wetsuit on.
What are they made from?
Surf Socks are made from clean spinnaker sail offcuts that would have ended up in landfill. It's tough, lightweight, durable and easy to care for.
How long do Surf Socks last?
We have been testing them for months and so far they have resisted all the pulling and shoving and our real attempts to break them.
Where are Surf Socks made?
We are proud that Surf Socks are 100% Australian made and owned. They are made with love in beautiful Manly on Sydney's Northern Beaches.
Do you really dumpster dive?
Yes! Twice a week we visit our wonderful supplier and take what we can use. Like us, they love they fact that we are making good use of material destined for landfill.
Is my payment secure if I buy online?
Absolutely. We use eWay and Paypal to process all online payments. This allows us to offer the industry’s highest level of data security – i.e. PCI DSS Level 1, the payment industry standard for data security.
How long does delivery take?
We use Australia Post for delivery in Australia. They estimate around 2 – 6 business days for most areas around Australia. We also offer Express Post.
Where do we ship?
We deliver Australia-wide but if you are overseas please drop us a note via our contact page and we'll work out a price and shipping method for you.
Shipping rates in Australia
Standard post - Free via Australia Post 2 - 6 business days
Express post - $6.00 Next business day delivery is available between all capital cities (except Darwin), and selected major towns.
If you are not satisfied with your Surf Sock or any product purchased from www.surfsock.com.au, return it within 30 days of purchase for a replacement or refund.
The privacy of our customers is important to us.
How do I remove an item from my shopping cart?
This can be done but pressing the 'remove item' link rather than changing the number of items in the cart.